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Ten Principles Behind Great Customer Experiences, The

Name: Ten Principles Behind Great Customer Experiences, The
Brand: PEARSON Education Limited
SKU: 01200902
Price: 26.75 EUR
Availability: InStock
Author: Watkinson Matthew
ISBN: 9780273775089

Watkinson Matthew

Jazyk

Angličtina

Kniha Brožovaná

Libristo kód: 01200902

Nakladateľstvo PEARSON Education Limited, december 2012

Overall WINNER - CMI Management Book of the Year 2014 WINNER - Innovation & Entrpreneurship Categor... Celý popis

Libristo kód: 01200902

65 b

26.75 €

50 % šanca Prehľadáme celý svet Kedy knihu dostanem?

Až 30 dní na vrátenie tovaru

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Overall WINNER - CMI Management Book of the Year 2014 WINNER - Innovation & Entrpreneurship Category at the CMI Awards 2014 Create a great customer experience whoever you are. Customers are powerful. They have a loud voice, a wealth of choice and their expectations are higher than ever. This book covers ten principles you can use to make real world improvements to your customers' experiences, whatever your business does and whoever you are. For managers, leaders and those starting a new business, the book shows that making improvements customers will appreciate doesn't need to be complicated or cost a fortune.

Herečka & Polyglotka

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Informácie o knihe

Celý názov Ten Principles Behind Great Customer Experiences, The

Autor Watkinson Matthew

Jazyk

Angličtina

Väzba Kniha - Brožovaná

Dátum vydania 2012

Počet strán 240

EAN 9780273775089

ISBN 0273775081

Libristo kód 01200902

Nakladateľstvo PEARSON Education Limited

Váha 362

Rozmery 233 x 156 x 16

Kategórie

Ekonómia, financie, obchod a manažment > Obchod a manažment > Predaj a marketing > Zákaznícky servis

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1 Pridajte knihu do košíka a vyberte možnosť doručiť ako darček 2 Obratom Vám zašleme poukaz 3 Knihu zašleme na adresu obdarovaného

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