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Customer Success - How Innovative Companies Are Reducing Churn and Growing Recurring Revenue

Jazyk AngličtinaAngličtina
Kniha Pevná
Kniha Customer Success - How Innovative Companies Are Reducing Churn and Growing Recurring Revenue Dan Steinman
Libristo kód: 09364001
Nakladateľstvo John Wiley & Sons Inc, apríl 2016
"Customer Success" will become the authoritative book of the emerging Customer Success industry and... Celý popis
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"Customer Success" will become the authoritative book of the emerging Customer Success industry and target any business that is trying to focus, or re-focus, on customers and will be applicable to all customer management roles such as Account Manager, Customer Advocacy, Client Relationship Manager, and Customer Success Manager along with the leadership of those organizations. "Customer Success" will address the pains of how to start creating a customer-centric company and how to think strategically about Customer Success - how to organize, compensate, find a leader, measure, etc. Customer Success has exploded as one of the hottest B2B movements since the advent of the subscription business model.

Informácie o knihe

Celý názov Customer Success - How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
Autor Dan Steinman
Jazyk Angličtina
Väzba Kniha - Pevná
Dátum vydania 2016
Počet strán 256
EAN 9781119167969
ISBN 1119167965
Libristo kód 09364001
Nakladateľstvo John Wiley & Sons Inc
Váha 446
Rozmery 156 x 235 x 23
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