Usability Testing Essentials

Usability Testing Essentials: Ready, Set ...Test! presents a practical, step-by-step approach to learning the entire process of planning and conducting a usability test. It explains how to analyze and apply the results and what to do when confronted with budgetary and time restrictions. This is the ideal book for anyone involved in usability or user-centered design—from students to seasoned professionals. Updated throughout, Usability Testing Essentials, Third Edition reflects the latest approaches, tools and techniques needed to begin usability testing or to advance in this area.

• Provides a comprehensive, step-by-step guide to usability testing, a crucial part of every product’s development
• Discusses important usability issues such as international testing, persona creation, remote testing, and accessibility
• Presents new examples covering mobile devices and apps, websites, web applications, software, and more
• Offers strategies for using tools for moderated and unmoderated testing, task analysis, and analyzing and reporting results
• Complimentary support for instructors and students includes a sample syllabus, guidelines for project test reports and heuristic evaluation, image bank, instructor's guide, oral presentation guide, questions and exercises, sample of usability test plan, and more