Operations Management

Operations Management provides a structured and in-depth exploration of the principles, practices, and strategic importance of managing operations in modern organizations. The book is designed to bridge the gap between theory and practice by explaining how operational decisions directly influence efficiency, quality, cost, sustainability, and customer satisfaction.

The book is organized into multiple thematic sections covering core areas such as operations strategy, productivity, forecasting, process and capacity planning, quality management, inventory control, and supply chain management. It further extends into advanced domains including digital transformation, analytics-driven operations, artificial intelligence, risk management, sustainability, and global operations.

With a balanced blend of conceptual explanations, practical tools, case-based learning, and contemporary perspectives, the book supports academic learning as well as professional application. Emphasis is placed on continuous improvement, ethical governance, and future-ready operations to prepare readers for evolving industry demands.

This overview ensures readers gain a holistic understanding of operations management and develop the ability to apply its concepts effectively in real-world organizational settings.

- Sanjay Research Group