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Gauging Learning in Public Sector Organizations
A Case Study of the Penetration Rate Enhancement Program (PREP) of the Virginia Department of Social Services
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There has been a fascination without foundation §about organizational learning theory among scholars §of public sector organizations because the validity §and utility of organizational learning has not been §tested in public sector organizations. This study §tested the relevance of organizational learning §theory to public sector organizations and found §evidence of some differential, dispersed, and §intermittent learning in various localities due to a §policy intervention in collaboration with §univerisity. The evidence suggested four types of §learning- conscious, façade, unaware, and absent- §took place. Those localities that learned and §exhibited evidence of a learning environment are §referred to as conscious learners; those localities §that saw the presence of learning environment but §had not been able to learn are referred to as having §experienced façade learning; those localities that §have learned but did not see a presence of a leaning §environment are referred as to being marked by §unaware learning; and those localities that did not §learn and did not have a presence of a learning §environment are referred to as exhibiting absent §learning.
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