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Frontline Philosophy is a sharp, heartfelt, and often humorous exposé of the retail world from someone who's lived it at every level. Tamantha McInnis-veteran cashier, manager, and military service member-shares real stories and lessons from the sales floor, spotlighting the unseen wisdom and dignity of frontline workers. Blending personal anecdotes, management insights, and hard truths, this book is a must-read for anyone who's ever stood behind a counter, led a team, or lost their patience in a checkout line. With grit and grace, McInnis calls out corporate shortfalls, defends the humanity of service workers, and reminds us all what's really happening between the beeps of the scanner.
Ahoj! Som Libroamiko, tvoj knižný radca.
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